What happens after the 14-day free trial?
Your account pauses until you subscribe - nothing is deleted. Tap "Subscribe" in the app or email accounts@wesourceagency.co.za and we switch you on the same day. You never enter card details during the trial.
How does the R10 per property work?
You pay R10 a month for every property on your PropScope account, billed monthly in arrears by EFT. A property counts for a month if it was on your account at any time that month. There are no tiers, no user limits and no setup fees. Prices exclude VAT where applicable.
Do my agents, owners or tenants need to install an app?
No. PropScope runs in the browser on any phone, tablet or computer - add it to your home screen for an app-like icon. Owners and contractors get a private link; they never need a password.
Does it work without signal?
Yes. Inspection edits and photos are saved on the phone and sync automatically as soon as you are back online.
Who owns the data?
You do. Each agency gets its own private database, backed up weekly, and you can export a full copy any time. We act as your operator under POPIA - see our Privacy Policy.
Can I use it outside South Africa?
Yes - checklists, address labels and measurements adapt for South Africa, the USA and Europe, and the app speaks English, Afrikaans, isiZulu and French.
Which documents do rental applicants upload?
Individuals upload a certified ID or passport (plus a permit if they're not a South African citizen), proof of address, their last 3 payslips (or financial statements if self-employed) and 3 months of bank statements. Companies, CCs and trusts upload their CIPC or CK1 documents or trust deed and Letters of Authority, a signing resolution, proof of business address, bank statements and the ID and address of each director, member or trustee. PropScope asks for the right list automatically.
Can I run credit checks from PropScope?
Yes, if you want to. Connect your own TPN, XDS, Experian or other bureau account in Settings and run a check with one tap - the report is saved on the application. Or keep using your bureau's own website and upload the report. Applicants give their consent on the form.
Is a lease signed online legally valid?
Yes. Under the Electronic Communications and Transactions Act a residential lease can be signed electronically. PropScope records each signature with the date, time and place, plus a fingerprint of the exact lease text. Use your own attorney-approved lease wording, or start from the built-in template.
Do I have to use all three modules?
No. When you sign up you tick the modules you need - Rentals & applications, Inspections, Maintenance & jobs - and only those show in your menus, dashboard and property pages. Switch them on or off any time in Settings; switching one off never deletes anything. The price stays R10 per property per month either way.
We're a maintenance company - is PropScope for us?
Yes. Tick only Maintenance & jobs when you sign up and PropScope becomes a jobs app: your clients and their properties, quick quotes, itemised quotes, scheduling, job completion with photos and the customer's signature, invoicing and payment tracking. Your clients get a private portal to accept quotes and follow their jobs.
What is a quick quote?
A fast, rough estimate - what the work is and a price range - sent straight to your client's portal (and by email or WhatsApp). The client answers with one tap: go ahead, send a full quote, or no thanks. A "yes" creates the job automatically, so nothing falls through the cracks.
Is there a demo I can try first?
Yes - open the demo letting agency as an admin, an inspector, an owner or a rental applicant, or try the separate maintenance-company demo with clients, jobs and quick quotes. No sign-up, nothing to install.